This is the privacy notice of Andrew Harrod Financial Services Ltd.
Registered office: 12 Dunholme Road, Gainsborough, Lincolnshire DN21 1XJ
This is a notice to tell you our policy about all information that I record about you. It covers both information that could identify you and information that could not.
I am committed to protect your privacy and confidentiality. I understand that all users of my website need to know that their data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party. My policy is both specific and strict. It complies with UK law, including the Data Protection Act 1998. If you think my policy falls short of your expectations or that I am failing to abide by my policy, do please tell us.
I regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
Except as set out below, I do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information I collect from you, either through my website or because you give it to me in some other way, and why it is necessary to collect it:
BASIC IDENTIFICATION AND CONTACT INFORMATION
I need to know your basic personal data so I can make contact with you and respond to your message, request or query. All the personal data I process is processed in the UK.
This information is used:
- to provide you with the services which you request
- for verifying your identity for security purposes
- for marketing my services and products
Messages sent through our site are encrypted and protected by SSL (Secure Sockets Layer), the standard security technology for establishing an encrypted link between a web server and a browser. We do not store enquiries made via our contact form on our server.
Information which does not identify any individual may be used in a general way by me or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
MARKET PLACE INFORMATION
When I obtain information from you specifically to enable you to use or buy a service offered on my website by some other person, I assume that in giving me your information, you are also giving me permission to pass it to the relevant person.
YOUR DOMAIN NAME AND E-MAIL ADDRESS
Your domain name and e-mail address are recognised by my servers and the pages that you visit are recorded. I shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically.
This information is used:
- to correspond with you or deal with you as you expect
- in a collective way not referable to any individual, for the purpose of quality control and improvement of our site
- to send you news about the services to which you have signed up
- to tell you about other of my services or services of sister websites
WEBSITE USAGE INFORMATION
I may use software embedded in my website (such as JavaScript) to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page, and how I perform in providing content to you. This data is not personally identifiable. It is collected by me to improve the service I provide. I do not pass this data to any third party.
BUSINESS AND PERSONAL INFORMATION
This includes all information given to me in the course of your business and mine, such as information you give us in your capacity as my client. I undertake to preserve the confidentiality of the information and of the terms of my relationship. It is not used for any other purpose. I expect you to reciprocate this policy.
I keep information which forms part of my business record for a minimum of six years. That is because I may need it in some way to support a claim or defence in court. That is also the period within which my tax collecting authorities may demand to know it.
THIRD PARTY ADVERTISING
Third parties may advertise on my website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
COOKIES
We use cookies on our website. Please see our Cookies Policy for more information on how cookies work and how we use them.
CALLING MY OFFICE
When you call my office, I may collect Calling Line Identification (CLI) information. I use this information to help improve the efficiency and effectiveness of my help line. I never pass this information to third parties.
EMAILING ME
Email is not always a secure mode of communication and I provide no guarantee that confidentiality of the information provided in an email will be maintained during transmission.
I will never send you an email asking you to transfer deposit funds. If you ever receive an email from me which provides bank account details for you to transfer money, please speak to me on my main line number to confirm it is genuine.
COMPLAINING
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
CONTENT YOU PROVIDE TO US
If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the World, you have no control whatsoever as to how it is used.
MARKETING INFORMATION
With your permission I pass your email address and name to selected associates whom I consider may provide services or products you would find useful. You may opt out of this service at any time by instructing me at Andrew.harrod@mundys.net
INFORMATION I OBTAIN FROM THIRD PARTIES
Although I do not disclose your personal information to any third party (except as set out in this notice), I do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.
AFFILIATE INFORMATION
This is information given to me by you in your capacity as an affiliate of us or a customer or client of mine. Such information is retained for business use only. I undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. I expect any affiliate to agree to reciprocate this policy. As an exception to this, I have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable me to mention winners and others whose performance as an affiliate is in some way outstanding.
DISCLOSURE TO GOVERNMENT AND THEIR AGENCIES
I am subject to the law like everyone else. I may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
REVIEW OR UPDATE PERSONALLY IDENTIFIABLE INFORMATION
At any time, you may review or update the personally identifiable information that I hold about you by contacting me at the address below. To better safeguard your information, I will also take reasonable steps to verify your identity before granting access or making corrections to your info
Andrew Harrod Financial Services Ltd, 12 Dunholme Road, Gainsborough DN21 1XJ
SALE OF YOUR PERSONAL INFORMATION
Except as specified above, I do not rent, sell or otherwise disclose any of your information to any person outside my business.
COMPLIANCE WITH THE LAW
This privacy policy has been compiled so as to comply with the law of every jurisdiction in which I aim to do business. If you think it fails to satisfy the law of your country, I should like to hear from you, but ultimately it is your choice as to whether you wish to use my website.
REMOVAL OF YOUR INFORMATION
If you wish me to remove personally identifiable information from my website, you may contact us at andrew.harrod@mundys.net. To better safeguard your information, I will also take reasonable steps to verify your identity before granting access or making corrections to your information.
JURISDICTION
Disputes relating to the use of my website will be subject to the jurisdiction of the English courts.
COPYRIGHT
All material on my website which has been created by me is subject to copyright under UK law and I reserve all rights associated with that content. Parts of the website may be downloaded for personal use only. You are not entitled to reproduce or modify content subject to copyright, in whole or in part, for any commercial use whatsoever, without my prior written permission.
ACCURACY OF WEBSITE CONTENT
Although I endeavour to ensure that all of the information on my website is accurate and up to date, I do not guarantee that that is the case.
FINANCIAL ADVICE
No information on my website constitutes financial advice. If you require financial advice, please contact me.
PROTECTION OF LOG IN DETAILS
I have security procedures in place to protect my log in details as well as your personal information, but it is your responsibility to ensure that you do not give out your log in details to any other person, and to ensure that you log out of my website and delete browser history before logging off if you are using a shared computer.
If you have any questions regarding this privacy policy, please contact me at Andrew.harrod@mundys.net